Privacy Policy

Version 2.0
Effective date: 20 September 2026

This Privacy Policy explains how myGameDojo processes your personal data.

1. Data we process

Depending on how you use myGameDojo, we may process:

• account, profile, content and communication data;
• activity, preferences, device, diagnostic and security data;
• purchase, subscription, payment, refund and payout data;
• coaching and Creator data, including bookings, notes, recordings, earnings and agreement records; and
• consent and other records needed to operate, secure and protect myGameDojo or comply with law.

Complete payment-card and bank-account details are processed by the payment provider and are not stored by myGameDojo.

Please do not share sensitive personal information unless it is genuinely necessary to use a feature.

2. Where data comes from

We receive personal data:

• directly from you when you register, publish, purchase, book, communicate or contact support;
• automatically from your browser, device and use of myGameDojo;
• from Creators and other users when they interact with you, invite you to collaborate, book coaching or submit a report;
• from services you choose to connect, such as Google, Apple or Discord; and
• from service providers such as Stripe when they confirm payments, refunds, disputes, verification or payout status.

3. Why we use data

We use personal data to provide and improve myGameDojo, process transactions and payouts, communicate with users, personalise content, protect accounts and payments, prevent abuse, comply with law and resolve disputes.

Depending on the activity, we process data because it is necessary to provide the requested service, comply with a legal obligation, obtain your consent, or pursue our legitimate interests in operating and protecting myGameDojo.

Where we rely on consent, you may withdraw it at any time without affecting earlier processing.

4. Public content and communications

Information you publish to a public or subscriber-facing area is visible to the audience shown in myGameDojo. Public profiles, comments, reviews and content may also be indexed or cached by search engines and other services.

Private messages, coaching bookings, Student Notes and recordings are limited to their intended participants and authorised personnel or providers where access is needed for operation, support, security, moderation or legal compliance.

When you subscribe to a Creator or book coaching, that Creator receives the information reasonably needed to provide the relevant service, such as your nickname, subscription or booking status, messages and Student Notes.

If a Creator has declared their coaching trader status, myGameDojo displays that declaration to students in the coaching purchase flow. If no status has been declared, we do not guess it.

The recipient of a message, note or recording may retain information they lawfully received. A Creator may also process data independently when providing coaching through an external service or maintaining their own lawful records.

5. Coaching recordings

A Messages Call connected to coaching may be recorded only through the Platform's consent flow. We record whether the required participants consented and when recording began or ended.

A recording may contain participants' audio and a shared screen. It is processed to create and deliver Student Notes, provide playback, protect the service and resolve support or dispute issues. Participants should avoid displaying unrelated sensitive information while sharing a screen.

6. Payments and payment providers

Stripe or another supported payment provider processes payments, subscriptions, refunds, disputes, connected Creator accounts and payouts.

We receive information needed to identify a transaction, provide access, calculate fees and collaboration shares, handle customer taxes, reconcile payouts and prevent fraud. Payment providers may process data under their own privacy notices for regulatory compliance, identity verification, sanctions screening, payment-network obligations and fraud prevention.

7. Cookies, analytics and device storage

We use essential cookies or similar storage for login sessions, security, checkout, connected services and remembering privacy choices.

With your consent where required, we may use analytics to understand how myGameDojo is used and improve its performance. You can change your choice through Cookie preferences.

The mobile application may use secure device storage for authentication, local storage for settings and a push token if you enable notifications. Device permissions can be changed in your operating-system settings.

8. Who receives data

We may share personal data, where necessary, with:

• providers supporting payments, hosting, authentication, storage, communications, analytics, video delivery and mobile services;
• Creators, students and collaborators involved in a purchase, booking, communication or collaboration;
• professional advisers, authorities or courts where required to comply with law, protect rights or resolve disputes; and
• a buyer or successor if myGameDojo is reorganised or transferred.

We require service providers acting on our behalf to protect personal data and use it only for the services they provide and applicable legal duties. We do not sell personal data.

9. International transfers

Some service providers may process personal data outside the European Economic Area. Where required by law, we use an approved transfer mechanism or other appropriate safeguards.

10. How long we keep data

We keep personal data only for as long as needed to provide myGameDojo, meet legal requirements, resolve disputes and protect users and payments. In particular:

• account and active content data is kept while the account or content remains in use;
• deleted-account data may remain during the recovery period shown in the deletion interface;
• messages, Student Notes and recordings are kept while needed for participant access, service delivery, safety and disputes;
• transaction, tax, accounting, agreement and payout evidence is kept for the period required by law and reasonably needed for audits or claims;
• trader-status declarations and their history may be retained to document transactions and disclosures;
• fraud, security, moderation and dispute records are kept as long as reasonably needed to prevent repeated abuse and defend claims; and
• consent and suppression records are kept as long as needed to demonstrate or respect your choice.

Limited copies may remain temporarily in protected backups before being overwritten. When data is no longer needed, it is deleted or anonymised.

11. Account deletion

You can start account deletion in Profile settings. The recovery period displayed there protects against mistakes and account takeover.

After that period, account content and the authentication account are deleted or anonymised, except for information that must or may lawfully be retained for transactions, taxes, accounting, agreements, security, moderation, disputes or legal claims.

Deleting an account does not require other users to delete messages or information they independently and lawfully retain.

12. Your rights

Depending on applicable law, you may ask us to access, correct, delete, restrict or provide a portable copy of your personal data. You may also object to certain processing, withdraw consent and complain to a data-protection authority.

Contact support@mygamedojo.com to exercise your rights. Some requests may be limited where permitted by law, including where information must be retained for legal, security or transaction purposes.

13. Automated processing

myGameDojo may automatically rank or recommend content using signals such as selected games, searches, tags, recency, engagement and subscription status. Fraud and security systems may also flag activity for review or temporarily limit a transaction.

We do not currently use solely automated decisions that produce legal or similarly significant effects. Payment providers may use their own automated fraud-prevention systems under their privacy notices.

14. Children

myGameDojo is not intended for children under 13. If we learn that we collected personal data from a child under 13 without valid authorisation, we will take reasonable steps to delete or restrict it.

Where applicable law requires parental or guardian consent because of a user's age, we may request that consent before providing the relevant feature.

15. Security

We use reasonable technical and organisational safeguards designed to protect personal data, including encrypted transmission, access controls, restricted service credentials, monitoring and additional verification for sensitive actions.

No online service can guarantee absolute security. Protect your account and notify support@mygamedojo.com promptly if you suspect unauthorised access.

16. Changes

We may update this Privacy Policy when myGameDojo, our providers or legal requirements change. We will update the effective date, and material changes will be communicated in advance where required by law.

17. Data controller and contact

The controller responsible for personal data processed by myGameDojo is Piotr Walukiewicz, operating the myGameDojo platform.

Email: support@mygamedojo.com

Full operator and address details are available in Section 14 of the Terms of Service.